Emergency Roof Repairs in Burnaby – Service When You Need It Most

What Qualifies as a Roofing Emergency?

A roofing emergency is any issue that threatens safety or causes active, rapid damage to your home—especially during rain. If it can’t wait for the next dry day, treat it as urgent.

Clear emergencies (call us right away):

• Severe leaks during rain: Water streaming or multiple drips across rooms; bulging/sagging ceilings; water near electrical fixtures or panels; soaked insulation falling through vents.
• Storm damage: A branch puncture through the roof, wind-uplifted panels/shingles exposing wood or underlayment, blown-off ridge caps/flashings, shattered skylights, gutters ripped away causing water to pour behind fascia.
• Collapsed or compromised sections: Partial collapse, visible daylight through the roof deck, noticeable sagging, loud creaking, or sudden interior cracking after a wind event.
• Flat/low-slope ponding crises: Blocked drains or scuppers with fast-rising water during a downpour, especially if water nears door thresholds, parapet penetrations, or mechanical curbs.

Urgent (48–72 hours) but not 911-level:

• A few missing shingles or a small localized drip you can contain and the forecast is dry.
• Minor wind damage where underlayment is intact and no active leak is present.

Safety first—what to do immediately:

• Stay off the roof. Wet metal or shingles are extremely slippery.
• Protect people & power: Move valuables, place buckets/towels, and switch off breakers to any wet lighting circuits; avoid touching wet fixtures.
• Relieve a ceiling bulge (only if safe): Pierce a small hole in the lowest point into a bucket to prevent a wider collapse.
• Document for insurance: Take quick photos/video of the damage and any temporary measures.
• Strata/condo? Notify your property manager and follow your bylaws; we can coordinate with strata for emergency mitigation and documentation.

If you’re unsure, err on the side of calling it an emergency—we’ll advise you on the spot and, if needed, dispatch for temporary tarping and water-stop repairs before a full fix.

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Our Emergency Response Process in Burnaby

When a storm hits in Burnaby, our goal is simple: stop the water fast, stabilize the area, and line up a durable repair the moment the weather allows. Here’s how we handle it:

Rapid Deployment Teams

• Triage within minutes: We gather the basics (address, roof type, leak location, photos/video if safe) so the right crew and materials roll out.
• Storm-ready vans: Crews arrive with tarps, synthetic underlayment, battens, sandbags, compatible fasteners (stainless/coated), sealants, and safety gear sized for steep, low-slope, asphalt, cedar, and metal roofs.
• Safety first: We follow fall protection and WorkSafeBC safety practices; if wind or lightning make roof access unsafe, we deploy interior containment (catch pans, ceiling relief, protective floor covers) until the roof can be accessed.

Temporary Tarping & Water-Stop Solutions

• Non-destructive first approach: On metal and delicate surfaces we use weighted and battened methods (avoiding unnecessary penetrations) and seal laps shingle-fashion to shed water.
• Targeted patches: For asphalt/cedar, we apply breathable synthetic underlayment or emergency cap sheets under a secured tarp; valleys, ridges, and punctures get priority flashing.
• Edge and opening control: We stabilize ridge caps, flashings, skylight perimeters, vents, and pipe boots so gusts can’t lift the temporary cover.
• Interior protection: We set up drip control, safe ceiling relief (to prevent collapse), and basic dry-out measures to limit further damage.
• Documentation for insurance: Photos and notes of the damage and our mitigation steps provided to you (and your strata/property manager, if applicable).

Full Repairs Once Weather Clears

• Root-cause inspection: We return when it’s safe/dry to remove the temporary work, inspect the deck, underlayment, flashings, and affected assemblies, and confirm the true cause (not just the symptom).
• Scope & options: You get a clear repair plan—permanent patch, section replacement, or full replacement if warranted—plus material choices and pricing.
• Permits & coordination: We handle any needed permits and schedule around weather windows; for strata homes, we coordinate with council/management.
• Permanent fix & cleanup: Repairs follow manufacturer and RCABC best practices; site is cleaned and all debris removed.
• Warranty handoff: We review what was repaired, provide warranty details where applicable, and share care/maintenance tips to prevent repeat issues.

Need help now? Call Paragon Roofing BC for emergency roof service in Burnaby—we’ll stabilize the leak and plan a lasting repair as soon as the skies cooperate.

Protecting Your Burnaby Home from Further Damage

Preventing Water Intrusion (Right Now)

• Stay safe first: If water is near outlets or fixtures, shut off the breaker to affected circuits. Don’t climb on a wet roof.
• Control the leak inside: Place buckets/towels, lay plastic sheeting over furniture, and move valuables out of drip zones.
• Relieve bulging ceilings—carefully: If a ceiling bubble forms, pierce a small hole at the lowest point into a bucket to prevent a sudden collapse. Keep people clear.
• Reduce the load on the roof: From the ground, clear downspouts and drains if safely reachable. Do not get on ladders in high wind.
• Dry the space: Run fans/dehumidifiers and your HRV/ERV if you have one. Aim to dry wet materials within 24–48 hours to deter mold.
• Call in emergency tarping: A professionally installed tarp or temporary cap sheet stops further intrusion until permanent repairs are done.

Preventing Water Intrusion (Next 24–48 Hours)

• Remove soaked materials: Bag and remove saturated insulation and damaged drywall in small, safe sections to expose wet framing for drying.
• Vent hidden cavities: Open trim or access panels near leaks to let trapped moisture escape.
• Monitor moisture: If you have a meter, target wood framing ≤15–16% moisture before closing up.

Insurance Documentation (Make the Paper Trail Easy)

• Photograph everything: Take wide shots and close-ups of the roof, ceilings, walls, contents, and any exterior damage. Include the temporary tarp and interior protection you set up.
• Time-stamp & label: Use your phone’s timestamp. Add quick notes: when the leak started, where, and weather conditions.
• Keep receipts: Save invoices for tarping, fans/dehumidifiers, cleanup supplies, and any emergency lodging—insurers often reimburse reasonable mitigation costs.
• Get a written cause-of-loss: Ask your roofer for a short inspection note identifying the probable cause (e.g., wind-driven rain at valley flashing, uplifted shingles, impact).
• Don’t discard materials yet: Keep damaged shingles/flashings or interior finishes until the adjuster has seen them (or you have photos).
• File promptly: Notify your insurer within 24–48 hours; provide photos, dates, receipts, and contractor contact info. Keep a log of calls/emails.
• Strata homes: Notify your property manager in writing. Document what’s part of the common roof vs. your unit interior; ask about master policy and loss assessment coverage.

Need help stopping the leak and documenting the loss? Call Paragon Roofing BC—we’ll stabilize the roof, provide insurer-ready photos and notes, and line up a code-compliant permanent repair.

Insurance Claims Support for Burnaby Roofs

Working with Burnaby homeowners’ policies (plain-English help)

When storms hit, we act as your roofing advocate—not a pushy middleman. Our team is familiar with how most Burnaby and Lower Mainland homeowner policies treat roof losses (windstorm, impact, sudden leakage from storm damage) versus wear-and-tear exclusions. We’ll tell you straight if a claim makes sense—or if a fast out-of-pocket repair will save you time and headaches.

What we provide:

• Cause-of-loss report: Photos, notes, and a concise findings summary (e.g., “wind-driven uplift at rake edge; displaced flashing; active ingress at valley”).
• Insurer-ready scope & estimate: Line-item detail that aligns with adjuster expectations, including materials, labour, disposal, and code-required items (ventilation, eave protection, underlayment).
• Code & bylaw insight: We flag work that may trigger bylaw/code upgrades (often covered only if you have a “bylaw” endorsement).
• Safety & compliance docs: WCB clearance, liability insurance, RCABC-standard methods—so underwriting is comfortable approving work.

Strata note: We coordinate with your strata manager to separate common-property roof work from unit interior damage and help document both.

Helping you file efficiently (step-by-step)

1. Stabilize & document: We tarp/secure the roof, photograph inside/outside, and capture moisture readings (when relevant).
2. Start the claim: You notify your insurer; we supply our report + estimate and speak with the adjuster as needed.
3. Adjuster review: We answer technical questions (materials, RCABC details, wind zones, ventilation) to avoid back-and-forth delays.
4. Approval & scheduling: Once authorized, we lock materials, schedule crews, and keep you updated to completion.
5. Close-out packet: Final photos, warranty/maintenance notes, and any permits—ready for your records and insurer.

We’ll also explain:

• ACV vs. RCV: Whether depreciation is withheld until work is completed.
• Deductibles & matching: What’s typically covered (storm damage) versus cosmetic matching limits.
• ALE (Additional Living Expenses): When roof damage triggers temporary-housing benefits (rare, but we’ll flag if applicable).
  

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Call Us Anytime for Emergency Roof Repairs in Burnaby

When a storm blows through Burnaby, you shouldn’t have to wait until “business hours.” Our emergency team triages leaks, wind damage, and impact failures 24/7. If we can’t pick up immediately while we’re on another roof, our voicemail captures your details and auto-alerts the on-call tech—we return calls in turnaround order and dispatch as conditions allow. While you wait, we’ll guide you through safe, temporary measures to limit interior damage (shutoffs, buckets, protective covering) until our crew arrives.

• 24/7 hotline (with voicemail): 604-358-3436
• Prefer to start online? Request help here: Burnaby Roof Repair
• What to have ready: your address, access instructions, where the leak showed up, and any photos/video if it’s safe to take them.

If you suspect structural hazards, downed power lines, or active fire, call 911 first—then contact us once you’re clear. We’ll secure the roof, document the loss for insurance, and schedule permanent repairs as soon as the weather breaks.

Frequently Asked Questions.

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For all your roofing needs, give us a call, text, or email. 604-358-3436