Roof repair, replacement and maintenance for homes, strata and commercial buildings.
Looking for a roofer near you? Tell us what is happening at your property. We can discuss the roof, the location and the work you need, from a small leak to a planned replacement.
A sloped shingle roof with connected roof planes and an attached garage.
FIND THE RIGHT START
What does your roof need?
A ceiling stain, a worn roof and a planned building project need different starting points. Use the choices below to find the relevant service. If you are unsure, describe the symptoms in your enquiry rather than choosing a roofing system yourself.
On a small screen, scroll the table sideways to see every column.
Start with the problem you need to solve
Your situation
What to consider
Next step
An active leak or missing shingles
Record where and when water appears, from a safe place. Ask for the source and surrounding roof condition to be assessed.
Include your address, the property type and the work you are considering. If water is entering, say where it appears and whether the leak is active. Share any roof age, previous repair or access information you already have.
You do not need to climb onto the roof to make an enquiry. Photos taken safely from the ground or inside can help start the conversation.
Paragon Services #1
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REPAIRS AND MAINTENANCE
A small problem deserves a clear diagnosis
Paragon Roofing BC provides roof repair services for issues such as damaged shingles, leaks and roof details that need attention. A small repair can be the right approach when the damage is local and the surrounding roof remains suitable. Repeated patching is less useful when a wider part of the roof has deteriorated.
Small roof repairs
Tell us about missing or lifted shingles, a loose flashing, a local puncture or a recurring drip. The size of a ceiling mark does not tell you how much roof work is needed. Water can travel before it becomes visible indoors.
Access, roof condition and compatible materials affect whether a focused repair is practical.
Flat roof repairs
Leaks on a flat or low slope roof can involve seams, drains, perimeter details or roof openings. The repair must suit the existing membrane and its condition.
Standing water and repeated leaks should be assessed together. A surface patch alone does not answer a drainage problem.
Metal roof repairs
Metal roof repairs depend on the panel system, connections, fasteners and flashings. A compatible repair needs to account for the way the roof moves and sheds water.
Include a ground level photo of the roof profile if you have one. Avoid walking on panels or applying an unknown coating.
Roof maintenance
Maintenance starts with the condition of the roof and its drainage. Debris, blocked outlets, loose details and changes around rooftop equipment can deserve attention before they become a larger problem.
Keep previous inspection and repair records so new findings can be compared with what has already been addressed.
Keep people away from damaged ceilings and wet electrical fixtures. Do not touch wet switches, outlets or wiring. If water reaches electrical equipment, seek help from a qualified electrician. Stay off the roof and do not try to work from a ladder in poor weather.
When it is safe, move belongings away from the affected area and contain drips. Photograph the visible damage from a safe position and note when the leak started. Call 604 358 3436
to discuss the roofing problem, urgency and access conditions.
If a tree has struck the building or part of the roof appears unstable, keep clear of the affected area. Contact emergency services where there is immediate danger. Roof repair planning comes after the immediate hazard is addressed.
ROOF SURFACES
Different roofs, different details
The roof covering is only part of the picture. Seams, ridges, edges and transitions influence how water leaves the building and where an assessment should focus.
Flat roof surfaces meet vents, perimeter flashings and raised roof sections.Shingle courses and ridge caps form connected layers across a sloped roof.A roof to wall junction brings membrane, masonry and metal flashing together.
REPAIR OR REPLACE
Make the decision from the roof condition
Roof age is useful background, but it is not a diagnosis. The location and extent of damage, previous repairs, drainage, ventilation and the condition of concealed layers all influence the choice. An assessment can help identify what is known and what remains hidden until work begins.
Questions to discuss after a roof assessment
Consideration
Repair may suit
Replacement may deserve review
Extent of damage
A defined defect with sound surrounding materials.
Widespread deterioration, repeated leaks or several failing areas.
Condition below the covering
The supporting layers are suitable for the proposed repair.
Wet or deteriorated layers need wider investigation and a larger scope.
Material compatibility
Matching or compatible materials are available.
The existing system is difficult to repair reliably or has several incompatible patches.
Future plans
A repair fits the current condition and your near term plans.
You need to plan a full renewal or coordinate other substantial building work.
Plan the full replacement scope
For a replacement, discuss removal of the existing covering, the roof deck, underlay, flashings, ventilation and drainage alongside the new material. Confirm which items are included and how any concealed damage will be documented and priced before extra work proceeds.
Ask about access, waste removal, protection of the property and the expected sequence of work. Material and workmanship warranty terms should be explained in the proposal for the actual system selected.
Provide the building address, the affected area, leak history and the contact responsible for authorizing work. Existing reports and maintenance records can help put the problem in context. A repair enquiry and a full renewal project may require different information and approval steps.
THE CONNECTIONS MATTER
Skylights, chimneys, vents and drainage
Roof openings and edges deserve attention alongside the main covering. Moisture near a skylight or chimney may involve the unit itself, flashing, adjoining roof materials or another source. The location of a stain alone cannot confirm which component has failed.
Skylight edges, the curb and nearby roof valleys need to work together.Chimney masonry and roof flashing are separate components to assess.Vents, upper downspouts and the lower roof share the same water path.The roof edge and gutter connect the roof surface to the drainage route.
Storm, moss and pest related damage
Wind, falling branches and accumulated debris can affect roof coverings and drainage. Moss or staining should prompt a condition review rather than an automatic replacement decision. Avoid aggressive cleaning or coating a roof before the material and repair needs are understood.
Where pests are involved, arrange appropriate pest control before closing an entry point. Roofing work can then address the damaged covering or detail within the agreed scope. A fallen tree or suspected structural damage may also require an arborist or another qualified specialist.
FROM ENQUIRY TO SCOPE
A practical way to plan the work
01 · DESCRIBE THE PROBLEM
Start with what you know
Share the address, building type, roof material if known, symptoms and any previous work. For planned replacement, include your objectives and timing.
02 · REVIEW THE ROOF
Discuss access and assessment
The inspection approach depends on roof access, weather and the condition of the building. Ask what can be assessed and where further investigation may be needed.
03 · AGREE THE SCOPE
Compare the written proposal
Review the areas included, materials, exclusions and the approach to hidden damage. Confirm pricing and authorization for changes before work starts.
04 · COMPLETE AND RECORD
Keep the details together
Confirm cleanup, completion records, any maintenance recommendations and applicable warranty documents. Keep these with previous roof records for future decisions.
LOCAL ROOFING SERVICES
Across the Lower Mainland
Paragon Roofing BC serves Vancouver and communities across the Lower Mainland, including Surrey, Burnaby, Richmond, Delta, the North Shore, Coquitlam and Langley. Share your address so the team can discuss the location and project requirements.
Use the service area directory
for community pages and information about the wider area. Availability, access and scheduling are confirmed for the specific enquiry.
COMMON QUESTIONS
Before you contact a roofer
Can I enquire about a small roof repair?
Yes. Tell us about the local defect or leak, your property location and the roof material if known. The surrounding roof condition, access and availability of compatible materials affect the suitable scope.
Do you provide both roof repairs and replacement?
Yes. Paragon Roofing BC provides repair and replacement services for residential, strata and commercial properties. Describe the issue first so the appropriate assessment and service can be discussed.
Can a flat roof leak be repaired?
A local defect may be repairable when the surrounding membrane and supporting layers are suitable. Seams, drains, edges and penetrations need to be assessed together. Repeated leaks or wider deterioration may call for a broader scope.
What information helps with a metal roof repair enquiry?
Include the property address, where the leak or damage appears, any previous repairs and the panel type if you know it. A photo taken safely from the ground can help. Do not climb onto the roof to collect information.
Should I repair my roof or replace it?
The decision depends on the extent of damage, the condition of the roof assembly, material compatibility and your plans for the building. Ask for the proposed repair scope and any replacement recommendation to be explained after assessment.
Can you tell me the price from a photo?
Photos can help explain a concern, but they do not show every roof layer or access requirement. The cost depends on the scope, materials, access and any concealed damage. Confirm the price and exclusions in the written proposal.
How long will my roof last?
There is no single lifespan that applies to every roof. Materials, installation, exposure, drainage, ventilation and maintenance all matter. Roof age and past records are useful starting points for a condition assessment.
What should I do if a tree has damaged my roof?
Keep clear of the affected area and seek emergency help where there is immediate danger. Do not climb onto the roof or attempt to remove a large branch yourself. Roofing work can be planned once immediate hazards and safe access are addressed.
Can a strata manager or commercial owner request an estimate?
Yes. Include the building address, the affected roof area, access arrangements and the contact responsible for the work. Previous reports and leak records can help explain the project.
What photos should I send?
Use photos you can take safely from the ground or inside. An overview of the affected room, a closer view of a stain and an existing roof photo can help. Note the date and conditions when the problem appeared. Do not access the roof just to take photos.
YOUR NEXT STEP
Tell us what needs attention
Whether you need a roof repair or are planning a replacement, send the property details below. For an active leak, call 604 358 3436
and describe the current conditions.
The enquiry starts a conversation about the roof and the appropriate next step.
Paragon Services #3
Thank you for contacting us. We will get back to you as soon as possible.
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BUSINESS INFORMATION
Review our business profile
Consider the business profile alongside your project assessment and written proposal.