PARAGON ROOFING BC · LOWER MAINLAND
Roof inspection
& maintenance.
Across the Lower Mainland.
Understand the roof’s condition. Agree the work it needs.
An inspection assesses visible roof conditions within the agreed access and scope. Maintenance carries out agreed care, such as clearing debris or attending to drainage. Repairs address a particular defect. Knowing which service you need makes the conversation more useful.
Tell us where the property is, what you have noticed and whether you need a condition check, planned maintenance or help with an active problem.
Scope, access, fees and any reporting requirements should be confirmed before booking.
START WITH THE PURPOSE
Inspection, maintenance or repair?
These services can support one another, but they are not interchangeable. A quotation for proposed work is also different from a separately scoped condition assessment.
| Service | When it fits | Agree before the visit |
|---|---|---|
| Roof inspection | You want to understand visible conditions, investigate a concern or plan the next decision. | Roof areas, access method, limitations, any interior review and the records you need. |
| Roof maintenance | You need planned care based on the roof material, debris exposure and previous findings. | Specific tasks, drainage areas, treatment methods, exclusions and follow-up. |
| Roof repair | There is a known defect, water entry or damaged component requiring corrective work. | The repair scope, investigation needed, price and authorization for additional work. |
Water coming in now? Tell us that when you call. Describe the affected room, when the leak appears and any recent storm or work on the roof. A routine maintenance request does not automatically reserve an emergency visit.
TELL US ABOUT THE PROPERTY
Start with the concern,
not a guess at the cause.
Include your address, building type, roof material if known, and the changes you have noticed. Mention access restrictions, a strata contact or a deadline before arranging a visit.
Use the form below or call 604-358-3436. If you need photographs, a written summary or a document for a specific purpose, explain that at the start.
SET THE BOUNDARIES BEFORE WORK STARTS
What should the visit cover?
The useful scope depends on the roof and the question you are trying to answer. Discuss the areas below when arranging service; they are not a promise that every item is included in every visit.
| Area | What to discuss | Scope limit to clarify |
|---|---|---|
| Roof covering | Visible wear, displaced or damaged material, seams and previous repairs. | Concealed decking and underlying layers cannot be fully assessed through an intact covering. |
| Flashings and penetrations | Roof-to-wall junctions, chimneys, skylights, vents and other openings. | Separate visible observations from suspected causes that need further investigation. |
| Gutters and drainage | Debris, outlets, downspouts, roof valleys and places where water collects. | Confirm which areas will be cleared, whether drainage checks are included and what is inaccessible. |
| Moss and debris | Tree cover, shaded areas and a care method suited to the installed roofing. | Cleaning or treatment is separate work unless included. Avoid methods that damage the roof surface. |
| Attic and ventilation | Known staining, condensation concerns and accessible interior observations when relevant. | Attic entry, access arrangements and any ventilation assessment must be agreed; they are not automatic. |
| Records and follow-up | Findings, access limits, photographs if requested and recommended next steps. | Agree the format and intended use. A routine visit is not automatically a certification or engineering report. |
A roof inspection cannot rule out every hidden defect or guarantee future performance. If a concern remains unresolved, ask what additional investigation would help and whether it requires a separate visit or another specialist.
DETAILS WORTH DISCUSSING
Look beyond the main roof surface
Water must pass roof edges, openings and changes in roof level. These photographs from Paragon replacement projects illustrate details that may be relevant to a condition review. They do not document a maintenance visit or establish the condition of another roof.
A PLAN FOR YOUR ROOF
Maintenance follows the material and the setting
A shaded roof beneath trees can collect debris differently from an open slope. Previous leaks, repairs, nearby trees, roof geometry and the installed material all help determine which areas need attention and when.
Use manufacturer care guidance for the actual roof system. An aggressive cleaning method can damage the surface; pressure washing is unsuitable for asphalt shingles. Discuss compatibility before approving moss treatment, coatings or cleaning.
Bring the roof’s history
- Approximate installation date and material, if known.
- Earlier leak locations, repair invoices and roof reports.
- Recent work by solar, ventilation or other trades.
- Places where debris or water repeatedly collects.
- Any manufacturer care or warranty requirements you have.
Plan follow-up around those findings. A calendar reminder is useful, but it does not replace attention to a new leak, storm damage or a change in drainage.
ACCESS IS PART OF THE SCOPE
Not every roof can be walked
Roof slope, height, surface condition, weather and the condition of the building affect how an assessment can be carried out. An appropriate access method must be chosen for the conditions.
Stay with observations from safe ground or accessible indoor locations when describing your concern. Do not climb onto the roof to collect information for a quotation.
Ground views, roof access and aerial images reveal different things. If part of the roof cannot be assessed, ask how that limitation will be recorded and what alternatives may be suitable. Drone images or other specialist access are not automatically included.
REGIONAL SERVICE · LOCAL NEXT STEPS
Find inspection and maintenance help in your city
This page explains the regional service. Use the city pages below for the relevant local route, then confirm availability and the scope for your property.
| City | Inspection | Maintenance |
|---|---|---|
| Burnaby | Burnaby roof inspections | Burnaby roof maintenance |
| Surrey | Surrey roof inspections | Surrey roof maintenance |
| Vancouver | Vancouver roof inspections | Vancouver roof maintenance |
For other locations, start with our roofing service pages for Richmond, Langley, Coquitlam, North Vancouver and New Westminster, or contact us with your address.
For broader project planning, see residential roofing services. Shared buildings can begin with strata and multifamily roofing.
FROM FIRST CONTACT TO FOLLOW-UP
A practical sequence for arranging service
-
Describe the property and concern
Share the location, building type, known material, relevant history and any current water entry. Explain what decision you need the visit to support.
-
Confirm scope, access and fees
Agree what will be assessed or maintained, any interior access, exclusions and the records you require. Clarify whether the visit is an estimate, a paid assessment or a maintenance appointment.
-
Review findings and options
Separate observed conditions from possible causes. Ask which concerns need prompt action, which can be planned and which require more information.
-
Authorize work and keep a record
Repairs or extra maintenance need an agreed scope and approval. Keep completed work separate from recommendations, and use that history to plan the next review.
For strata and property managers
Identify who can arrange roof or suite access, receive findings and approve work. Provide previous reports and any required reporting format. A maintenance visit is not automatically a depreciation report, engineering assessment or building envelope investigation.
BEFORE YOU BOOK
Roof inspection & maintenance questions
Is a roof inspection the same as roof maintenance?
No. An inspection assesses visible conditions within an agreed scope and access limits. Maintenance carries out agreed care tasks. Repairs address particular defects. Confirm which of these services is included in the appointment.
Is a roof inspection the same as a home inspection?
A home inspection considers the home more broadly and may identify roofing concerns for further review. A roof-specific assessment focuses on the agreed roof questions. Neither should be assumed to include opening concealed layers or guaranteeing that every defect will be found.
Are inspections free?
An estimate for proposed roofing work and a separately scoped roof assessment are different services. Confirm whether a fee applies, what the visit includes and what records you need before booking. Do not assume a quotation includes a comprehensive written condition report.
Will you inspect the attic?
Attic observations may be relevant to staining, moisture or ventilation concerns, but access and scope must be agreed beforehand. Tell us about the access hatch, occupancy arrangements and the question you need answered. Attic entry is not automatically included.
Will I receive photos or a written report?
Explain the records you need when arranging the visit and confirm the format, fee and intended use. Photos and a written summary should not be assumed to be included in every appointment. Requirements for a sale, insurer or other third party may need a different scope.
How often should maintenance be arranged?
Base the schedule on the roof material, manufacturer guidance, condition, debris exposure and previous findings. Seasonal review can help with planning, while new leaks, storm damage or altered drainage need attention when they arise. One fixed interval does not fit every property.
Can the roof always be walked during an inspection?
No. Slope, height, weather, surface condition and an appropriate access plan affect what can be assessed. Where access is limited, clarify what can be observed, how the limitation will be recorded and whether another method or visit is needed.
Does gutter cleaning include all roof maintenance?
No. Gutter cleaning addresses part of the drainage system. Roof surfaces, flashings, penetrations, valleys and previous repairs are separate items. Confirm the areas and tasks included rather than assuming a gutter service covers the whole roof.
Are repairs completed automatically during the inspection?
Do not assume they are. Agree how a repair recommendation will be quoted and authorized, and whether any minor work is included in the original scope. Additional investigation, materials or access can change what is practical during the visit.
Can strata buildings arrange a coordinated visit?
Discuss the building type, access arrangements and purpose of the visit with us. Nominate the contact who can receive findings and identify who can approve work. Provide earlier reports and any required reporting format before the appointment.
CUSTOMER EXPERIENCES
Hear from Paragon customers
These reviews cover different roofing projects. Discuss the scope and expectations for your own property before arranging work.
MAKE THE NEXT STEP CLEAR
Tell us what your roof needs
Send the property details and the concern you want assessed. We can discuss the appropriate service, access and booking scope.
Call 604-358-3436 or use the form below.
Paragon Roofing BC
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